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New Regional Hospitality Program Debuts in the Poconos

And it's off to a good START

The Pocono Counties Workforce Development Board, Luzerne/Schuylkill Workforce Development Board, Northampton Community College (NCC) and Luzerne County Community College, have been awarded a Pennsylvania Department of Labor & Industry grant to offer the Bridge to Employment in the Hospitality Industry Program (START) to residents in Carbon, Monroe, Pike, Wayne, Luzerne, and Schuylkill Counties. Northampton Community College and Luzerne County Community College will provide the Skills, Tasks, and Results Training (START) program, which provides students with the opportunity to earn a total of five industry recognized credentials.  The 300 hour program is designed to provide:

  • 200 hours of instruction covering all aspects of hotel operations.
  • Development of skills necessary to enter four distinct career pathways - front desk representative, guestroom attendant, maintenance employee and restaurant server.
  • 45 hours of academic support.
  • 55 hours of field experience at a hotel, resort or restaurant.  

Gregg Marzano, an adjunct faculty member at Northampton Community College with 25 years of hospitality experience, has been hired as program coordinator and will oversee the day-to-day operations of the program and coordinate the field experience with participating resorts and restaurants in Pike, Wayne, Monroe and Luzerne Counties.  

The program is expected to serve 120 participants with a goal of providing a pathway to employment in the hospitality industry and/or the background needed to enroll in a credit-bearing hospitality program at Northampton Community College, Luzerne Community College or East Stroudsburg University.  

Classes are scheduled to begin June 13th at the Monroe Campus of NCC in Tannersville and on site at the Pike/Wayne Workforce Alliance at 92 Main Ave. Hawley, PA 18428. For additional information to register for the training or to participate as a partner hotel, resort or restaurant contact Gregg Marzano at 570-369-1947or 610-248-4389.