Pillar 01

Student Experience

Designing a compelling student experience that instills confidence and success.

The student experience at NCC has a significant impact on the academic achievement, emotional health, and personal development of our learners. It is in fact a key to their success. Studies have shown that college students who feel more involved, connected, and supported at their institution do better academically and have higher levels of personal well-being.

Goal

A student experience that is engaging, streamlined and accommodating of all students that enables success at the college and in the workplace.

Key Initiatives

We will...

  • implement the Students First initiative focused on measuring and improving satisfaction of engagement with college services and people, beginning with students’ first contact with the college and extending through graduation.
  • re-envision NCC’s Spartan Aid program, expanding it and establishing it as a best-practice, leading edge comprehensive student care initiative that supports students’ health and wellbeing in new ways while integrating existing services and support programs.
  • increase investments in student life programming, providing more opportunities for engagement, leadership development and job skills training to prepare students for growth and success.
  • make NCC the region’s preferred institution for adult learners, providing the customized services, modalities, learning options and training programs to enable their personal growth and professional success.

Objectives

1

Create measurable goals for addressing enrollment, retention, completion, and achievement gaps.

2

Clarify definitions of what success looks like to NCC students.

3

Develop concrete metrics for student engagement based on students’ expressed needs and industry best-practices.

4

Establish a streamlined student lifecycle with minimal friction points, for all students.

5

Introduce flexible options that support students in the academic path that works best for them.

Northampton Community Colege

3835 Green Pond Road
Bethlehem PA 18020
610.861.5300

Empowering Minds - Transforming Futures