Payment for tuition and fees is due, in full, by the semester tuition due date published in the academic calendar. Financial aid must be applied on the student account to be deducted from the balance due on the tuition and fees bill. Expected financial aid that is not applied by the tuition due date may not be deducted.
In order to receive a refund or adjustment of charges, a student must complete an official course drop during the stated refund periods. Failure to formally drop your classes during the refund period may cause you to be financially responsible for 100% of all charges. Nonattendance does not relieve you of your financial obligation.
The college reserves the right to cancel a student's registration if payment is not received by the tuition due date, however, this action is not guaranteed and students who are not dropped retain their registration status and remain 100% responsible for payment as charged. Students must complete a course drop by the refund deadline to ensure they are not held responsible for payment of tuition and fees.
Students with outstanding financial obligations to Northampton Community College (NCC) including but not limited to tuition, fees, room and board, library materials, fines, loaned equipment, will have a hold on their account and may not be permitted to register for a subsequent semester, receive official transcripts or grades, or participate in graduation until the hold is cleared.
NCC makes every attempt to contact each student to arrange satisfactory payment of the outstanding amount. If we have exhausted all efforts available to us and the debt is still outstanding, the unpaid account is referred to a private collection agency and reported to the national credit bureau systems.
After an account has been referred to private collection, the student is responsible for payment of all collection fees and attorney fees in addition to the original debt owed to NCC. All payment arrangements for amounts in collection must be made directly with the appropriate collection agency.
If you have a question regarding a financial hold, contact the Bursar's Office for information. If your hold indicates one of the hold codes noted below, your account has been referred to an outside collection agency. You can contact the collection agency directly by telephone or through their website as follows:
| Hold Code | Agency/Website | Toll Free Telephone |
| CONS | Conserve Collection Agency | 1.800.724.4439 |
| ER1/ER2 | Eastern Revenue | 1.888.337.8875 |
